●  Trusted Australian MSP

IT that just works — so you can get on with business.

Flat-fee managed IT, cybersecurity and Microsoft 365 for Australian businesses. Proactive monitoring, fast local support, and security aligned to the Essential Eight.

24/7Monitoring & patching
<30minAvg. response time
100%Local, on-shore team
IT Solved operations dashboard showing uptime, tickets and live device status
Microsoft Partner Certified engineers
Certified across the platforms you rely on
Microsoft 365Entra IDIntuneSharePointAzure
For business

Managed IT services, end to end

One partner for your whole technology stack — support, security, cloud, and strategy. No jargon, no surprises.

01

Managed IT Services

Flat-fee proactive support, 24/7 monitoring and patching, help desk, and on-site + remote support — all RMM/PSA-backed.

02

Cybersecurity & Compliance

Endpoint protection, MDR, email security, MFA and Conditional Access, hardened to the Essential Eight.

03

Cloud & Modern Workplace

Microsoft 365, Entra ID identity, Intune device management, Exchange Online, Teams and SharePoint.

04

Backup & Disaster Recovery

Cloud and on-prem backup with tested restores, plus business continuity planning that actually works.

05

Networking & Infrastructure

Firewall, Wi-Fi and switching — designed, installed and supported. We liaise with your NBN/telco too.

06

Projects & Advisory

IT strategy, procurement, cloud migrations and compliance audits — technology that maps to your goals.

24/7 managed operations — 99.98% uptime
Why IT Solved

A partner that leads with outcomes, not tickets.

Proactive, not reactive We fix issues before they become downtime, with continuous monitoring and patching.
Local, on-shore team Real people who know your setup — no offshore scripts, no runaround.
Flat, predictable fees One monthly price covers your support. No bill shock, no per-ticket surprises.
Security-first by default Essential Eight alignment and Privacy Act guidance baked into everything we do.
How it works

Getting started is simple

1

Free IT review

We assess your current setup, risks and costs — no obligation.

2

Clear plan

A plain-English roadmap and flat monthly quote you can act on.

3

Smooth onboarding

We deploy monitoring, security and support with zero disruption.

4

Ongoing partnership

Proactive support plus regular reviews to keep improving.

Security & compliance

Security built in, not bolted on.

Endpoint protection, MDR, email security, MFA and Conditional Access — hardened to the Essential Eight and aligned with Privacy Act 1988 obligations.

Essential Eight Hardening aligned to the ACSC maturity model.
MDR & endpoint Managed detection and response, 24/7.
Identity & MFA Entra ID, Conditional Access, phishing-resistant MFA.
Privacy Act 1988 Compliance guidance and data-handling controls.
For home

Home tech support, without the wait.

Slow PC, Wi-Fi dropouts, a new laptop to set up, or photos to recover? We help households too — remotely or with a house call.

Home Tech Support →
Free offer

Free IT & Cyber Health Check

A no-obligation review of your systems and security. We'll show you where the risks are and what to fix first — in plain English.

Claim your free health check →
What we check
Backup & recovery — is it running, and does the restore actually work?
Security posture against the Essential Eight
Microsoft 365 & identity (MFA, Conditional Access)
Patching, endpoint protection & ageing hardware
Licensing waste and quick cost savings
FAQ

Questions, answered

What does a managed IT service actually include?

We take ongoing responsibility for your technology — 24/7 monitoring and patching, a responsive help desk, security, backups and IT strategy — all for one predictable monthly fee. It replaces the reactive "call someone when it breaks" model with proactive care that prevents most problems before they cause downtime.

How much do managed IT services cost?

We use a simple per-user, flat monthly fee with clearly defined inclusions — no surprise bills. Managed IT in Australia typically ranges from about $100 to $280 per user per month depending on scope and security requirements. We confirm your exact price after a free review.

What is the Essential Eight and why does it matter?

It’s the Australian Cyber Security Centre’s baseline of eight strategies that stop most common cyber attacks. Increasingly, insurers, government contracts and larger customers expect Essential Eight maturity. We assess, implement and manage it for you, with evidence for compliance.

Do you support Microsoft 365, Windows and Mac?

Yes. As a Microsoft Partner we deploy and manage Microsoft 365, Entra ID, Intune, Exchange, Teams and SharePoint, and we support both Windows and Mac devices across your team.

Am I locked into a long contract?

No long lock-in. We work month-to-month after an initial short term, and either party can give 30 days’ notice. We’d rather earn your business every month than trap you in a contract.

Do you help home users too?

Absolutely — our Home Tech Support service covers computer repairs, Wi-Fi, backups, new-device setup and more, remotely or with a house call. See the Home support page for details.

Let's get your IT sorted.

Book a free, no-obligation IT review. We'll show you exactly what to improve and what it'll cost.

Business hours Mon–Fri 9am–5pm Weekends & after-hours by appointment
Phone 0430 368 550
Remote support Open remote support → Enter the code we give you, then run the file.
We'll get back to you within one business day.